Raunak Mehta: Career, Igloo Leadership and AI Insurance Strategy

Last Updated on August 16, 2026 by Fame Katha Editorial Team

Introduction

Raunak Mehta is a technology and insurance executive who serves as the Co-Founder and Chief Executive Officer of Igloo, a Singapore-headquartered insurtech company.

He is known for helping expand digital insurance services across Southeast Asia. Before joining the insurance technology sector, he worked in leadership positions at major e-commerce businesses including Flipkart and ZALORA Group.

As of August 2026, Mehta continues to lead Igloo as the company develops AI-powered insurance technology, digital distribution systems, and services for insurers and other businesses.

Raunak Mehta Quick Facts

Detail	Verified Information
Full name	Raunak Mehta
Profession	Technology and insurance executive
Current role	Co-Founder and CEO of Igloo
Current company	Igloo
Industry	Insurtech and digital insurance
Company headquarters	Singapore
Joined Igloo	2018
First role at Igloo	Chief Commercial Officer
Became Co-Founder and CEO	March 2022
Previous companies	Flipkart and ZALORA Group
Education	MBA in International Business
Institution	Indian Institute of Foreign Trade
Main work area	Digital insurance and insurance technology
Current business focus	AI-powered insurance infrastructure and regional growth

Who Is Raunak Mehta?

Mehta is a business executive whose career connects e-commerce, technology, and insurance.

He gained experience with large online retail businesses before moving into the insurtech sector. This background gave him experience in digital platforms, commercial growth, partnerships, and technology-driven services.

His career now centres on making insurance products easier to build, distribute, buy, and manage through digital systems.

This combination of online commerce and financial technology places him among Asia’s technology entrepreneurs and company leaders working in fast-changing digital industries.

Education and Business Background

Mehta holds a Master of Business Administration in International Business from the Indian Institute of Foreign Trade.

Before Igloo, he held leadership roles at Flipkart and ZALORA Group.

Both companies are closely connected with the growth of online shopping in Asia. His experience in that sector later became relevant as insurance companies also began using digital platforms to reach customers.

Instead of working only within traditional insurance channels, his later career focused on combining technology with financial protection products.

Joining Igloo in 2018

Mehta joined Igloo in 2018 as Chief Commercial Officer.

His early responsibilities were strongly connected with commercial growth and expansion into new markets.

During this period, he helped the company enter markets including the Philippines, Vietnam, Thailand, Indonesia, Australia, and Malaysia.

He was also involved in developing partnerships with digital businesses such as Lazada, Shopee, Bukalapak, foodpanda, AIS, RedDoorz, Lotte Finance, and Ahamove.

These partnerships helped insurance products reach customers through services they were already using.

That approach is commonly known as embedded insurance. It allows protection products to be offered inside another digital service or buying experience instead of requiring customers to visit a traditional insurance office.

Becoming Co-Founder and CEO

In March 2022, Mehta was promoted from Chief Commercial Officer to Co-Founder and Chief Executive Officer.

The leadership change happened as the company announced a US$19 million Series B funding round.

Later in 2022, the business added another US$27 million to the round, bringing the Series B total to US$46 million.

The additional capital was intended to support areas such as technology, engineering, product development, data talent, infrastructure, and possible acquisitions.

His role also became broader. Rather than focusing mainly on commercial expansion, he became responsible for the overall direction of the insurtech company.

Building Digital Insurance Across Southeast Asia

A major part of Mehta’s work has involved increasing access to insurance in Southeast Asia.

The company works with insurers, digital platforms, financial institutions, and other partners to distribute protection products through technology.

Its systems cover different stages of the insurance process, including product setup, distribution, underwriting, payments, and claims.

The business has also worked on products designed for groups such as online shoppers, gig workers, drivers, small businesses, travellers, and farmers.

This model aims to reduce some of the cost and complexity normally connected with buying and managing insurance.

Funding and Company Growth

Igloo continued raising investment after Raunak Mehta became CEO.

In December 2023, the company announced a US$36 million Pre-Series C funding round. At that time, it said total funding had reached US$100 million.

By June 2026, the business reported that it had raised more than US$100 million from investors.

The company also reported more than 1.6 billion cumulative policies facilitated and more than 100 million policies being processed each month through its technology.

These figures describe the scale of the company’s platform rather than Mehta’s personal finances.

Why AI Has Become Important to Igloo

Artificial intelligence became a larger part of the company’s strategy during 2026.

The business has introduced AI systems across areas such as product recommendations, policy information, sales support, claims handling, and fraud detection.

The aim is to automate repetitive work while making insurance services faster for customers and business partners.

For example, an AI Claims Assistant has been developed to help customers begin a claim without going through a long manual process.

Other systems help sales teams create quotes, collect payments, and issue policies through digital conversations.

The company’s wider goal is to build technology that insurers can use even when their existing systems are older or difficult to update.

Launch of the Igi AI Travel Insurance Assistant

One of the clearest examples of this strategy appeared in Indonesia in June 2026.

Igloo launched an AI-powered travel insurance assistant called Igi.

The service guides travellers through different stages of buying coverage. It can help with destination information, plan comparison, personalised suggestions, payment, and policy issuance through a conversational interface.

The company said it plans to expand similar technology into other insurance products.

This project shows how Mehta’s current leadership is moving beyond simply selling policies online.

The focus is increasingly on using artificial intelligence to guide people through decisions that traditionally required more manual support.

Eazy Digital Acquisition and Thailand Expansion

Another major move came on June 30, 2026, when Igloo announced the acquisition of Eazy Digital.

Eazy Digital is an insurance technology company with operations in Thailand and other Asian markets.

Its platform helps insurers and intermediaries manage agents, improve sales processes, and digitise business operations.

The acquisition strengthened Igloo’s technology presence in Thailand and added Eazy Digital’s local team and clients to the wider business.

For Mehta, the deal also supported a larger goal: providing insurers with a technology system that can handle more of the insurance process from one platform.

What Does Raunak Mehta Do Now?

As of August 2026, Mehta remains Co-Founder and CEO of Igloo.

His current work covers company strategy, regional expansion, insurance technology, business partnerships, and the use of artificial intelligence across insurance services.

The company is headquartered in Singapore and operates across several Southeast Asian markets, including Indonesia, the Philippines, Thailand, Vietnam, and Malaysia.

Its technology centres are located in China and India.

Recent developments show that the business is moving further into AI infrastructure while continuing to work with insurance companies and large digital platforms.

What Is Raunak Mehta Known For?

Mehta is mainly known for leading Igloo and helping grow its digital insurance business across Southeast Asia.

His professional background is notable because it connects two industries that have changed rapidly through technology.

He first worked in e-commerce and later moved into digital insurance.

At Igloo, he helped expand the company’s market presence before becoming its chief executive.

His work today focuses on using software, data, partnerships, and artificial intelligence to simplify how insurance products are created and delivered.

How Did His E-Commerce Experience Connect With Insurance?

Online retail and digital insurance may appear different, but both depend heavily on understanding customers and building simple digital experiences.

Mehta’s earlier work at Flipkart and ZALORA gave him experience with large consumer platforms.

That knowledge became useful when insurance began moving into online marketplaces, mobile services, financial apps, and other digital channels.

Embedded protection products depend on this type of integration.

A customer may now receive an insurance option while booking travel, buying a product, using a financial service, or working through a digital platform.

This approach has become an important part of Igloo’s business model.

How Large Is Igloo Today?

The company describes itself as an insurance operating system for Southeast Asia.

As of June 2026, it reported more than 100 commercial and insurance partners.

It also said its platform was processing more than 100 million policies each month and had facilitated around 1.6 billion policies in total.

The business works with well-known companies and financial organisations across the region.

Its services are designed for both businesses that distribute insurance and insurers that need technology to manage products and operations.

Has Igloo Received Industry Recognition?

The company was named Insurtech of the Year at the Asia Fintech Awards in both 2023 and 2024.

These awards belong to Igloo rather than personally to Mehta.

However, they were received during his period as chief executive and reflect the wider development of the business during his leadership.

Common Questions About Raunak Mehta

Who is Raunak Mehta?

Raunak Mehta is the Co-Founder and CEO of Igloo, a Singapore-based insurance technology company operating across Southeast Asia.

What company does Raunak Mehta lead?

He leads Igloo, an insurtech business that develops digital systems for distributing and managing insurance.

When did Raunak Mehta join Igloo?

He joined the company in 2018 as Chief Commercial Officer.

When did he become CEO of Igloo?

He was promoted to Co-Founder and Chief Executive Officer in March 2022.

Where did Raunak Mehta study?

He holds an MBA in International Business from the Indian Institute of Foreign Trade.

Did Raunak Mehta work at Flipkart?

Yes. His professional background includes a leadership role at Flipkart as well as experience with ZALORA Group.

What is he working on in 2026?

His current work includes AI-powered insurance systems, digital distribution, regional expansion, technology partnerships, and the development of insurance infrastructure.

Final Overview

Raunak Mehta built his professional career across e-commerce, digital platforms, and insurance technology.

After working with businesses including Flipkart and ZALORA Group, he joined Igloo in 2018 and helped expand its commercial presence across several Asian markets.

He became Co-Founder and CEO in 2022.

Since then, the company has continued raising investment, expanding partnerships, developing insurance technology, and entering new areas of artificial intelligence.

By 2026, his role is closely connected with Igloo’s move toward AI-powered insurance infrastructure and its continued expansion across Southeast Asia.